The Ordering Process

The Ordering Process

We try to make our ordering process as simple as possible for you. You don’t want to waste time and energy remembering passwords and log in details.

Our checkout process is speedy and easy to navigate. From putting something in your basket to paying for your items. The process won’t take any more than a few minutes.

Once you’ve placed your order, you should receive an order confirmation.  Don’t forget to check your spam folder if nothing comes through.

If you don’t receive an order confirmation, just send us a message on Facebook or give us a call and we will look into it for you.

Once we have received your order, we will place the order with our suppliers. We don’t actually keep a hold of stock for the majority of the items listed on our website. This allows us to have more items available on our website for our customers.

Depending on what you’ve ordered, your items could take anywhere up to about 10 weeks. Likewise you could receive it within a few days. It just depends on what you’ve ordered.

Each product listing has a guide time for delivery to give you a better idea of how long your order will take.

Once your order is ready for delivery, we will be in touch to let you know and arrange a suitable date.

Due to the nature of furniture delivery, we will usually only be able to tell you a day, rather than a specific time slot. This is down to the difficulties in delivering large items.

Please be prepared to take a day off work or have someone else stay home to receive your delivery.